Shipping Policy

Shipping Policy | Raoofa Crafts

Shipping Methods: Raoofacrafts have 2 method ship ordered product by third party courier - Ekart, Delhivery, Bludart and DTDC

Shipping Zones and Restrictions: We supply all over India and cover maximum pincodes. If in any case courier facility is not available on any pincode. Raoofa Crafts have right to cancel the order.

Shipping Costs: Shipping cost is free for new order. For returns, Refunds may be issued, and courior charges may apply. Delivery times and shipping costs vary based on location and product. Any customs duties or taxes are the responsibility of the customer.

Order Processing Time: At Raoofa Crafts, Order is ready to ship within 2 working days. After shipping courier partner will take time 3-7 working days for delivery.

Delivery Responsibility: It's the responsibility of the carrier or the customer for the package once it's handed over to the shipping carrier.

Tracking Information: Customers will receive tracking information trhough mail and sms. Customer can track order on track order page in user panel.

Shipping Holidays and Delays: Shipping & Delivery may delays due to holidays, adverse weather conditions, or other unforeseen circumstances that might affect delivery times.

International Shipping: If applicable, It will add additional for international shipping, such as customs duties, taxes, and potential delays at borders.

Return Shipping: Customers have to bear shipping costs in case of returns. Check return & refund policy for more detail.